Returns Policy

We offer a 14-day return policy. You have 14 days from the date you receive your item to initiate a return.

To qualify for a return:

• The item must be in the condition you received it: unworn or unused, with tags, and in the original packaging.
• Present the receipt or proof of purchase.

To begin the return process:

1. Reach out to us at returns@lucidora.co.uk
2. Upon approval, we'll provide the return address and further instructions.
3. Please note that we won't accept items returned without prior authorisation.

If you have any questions about returns, feel free to contact us at returns@lucidora.co.uk and we'll be happy to help.